Changelog
Follow up on the latest improvements and updates.
RSS
After a thorough review of the network setup in Taiwan (following various mergers) as well as the recent termination from Chunghwa, we corrected the list of available networks, i.e., removed:
The impacted networks are:
- Taiwan - Chungwa (TWNLD)
- Taiwan - APGT (TWNGT) – acquired by FarEasTone and 2G sunsetted
- Taiwan – T-Star (TWNTG) – acquired by TaiwanMobile
The connectivity service in Taiwan will continue to be supported through FarEasTone (TWNFE).
new
Network Coverage
Network Connectivity in Russia
As informed by our roaming partners, a new connectivity restriction has been introduced in Russia affecting all foreign SIM cards entering the country.
According to our partners, any foreign SIM that registers activity within Russia will experience a mandatory 24-hour mobile internet blackout. During this period, affected SIMs will not be able to connect to any mobile network. After 24 hours, normal connectivity is expected to resume automatically.
Based on our experience, we have observed some deviations from the 24-hour rule, and services may remain intermittent even after the initial blackout period.
To minimize operational disruptions, we recommend adjusting device behavior as follows:
- Avoid aggressive reconnection attempts: Devices should not continuously retry network registration during the first 24 hours, as all attempts will be rejected.
- Implement delayed reconnection logic: If devices enter sleep mode or follow retry schedules, ensure they attempt to reconnect after at least 24 hours from initial activity in Russia.
We are monitoring the situation closely with our roaming partners and will provide updates as soon as more information becomes available.
improved
User Interface
Embedded Reporting Infrastructure Release: Faster, Safer, Smarter Analytics
We’ve officially launched our new embedded reporting infrastructure to supercharge your analytics experience with speed, security, and flexibility.
- Performance Boost: Faster query execution across embedded dashboards and reports - delivering insights with less waiting time.
- Enhanced Security: Enhanced safeguards to keep sensitive reporting data secure and trusted.
- Expanded Data Access: Export more data at once with higher row limits than before - up to 500k lines.
- Flexible Export Options: Support for additional export formats to fit your workflows such as Excel, CSV and image.
Go to the
Reports tab
and explore new Embedded reporting. In case of any questions leave feedback in Canny or if you have thoughts to share, reach out to your CSM or write to success@emnify.com.
new
User Interface
API
Events
Automations [New]: Never miss a critical connectivity event again
Get real-time alerts right inside the portal - no third-party tools required.
What you can do
- Create Automations on key connectivity events
- Start from 3 preselected events, including Monthly Data Usage Thresholds, Daily SMS limit, and Device Blocked [Monthly Data Limit Reached].
- Receive instant email alertswith ready-to-use templates and recipient validation to prevent spam and typos.
- Work in a dedicated Automations area with a simple Rules builder.
- Event logs with full transparency: configurable columns, plus filtering by event type, time, country and etc. to quickly pinpoint the events that matter most.
With Automations, you gain real-time visibility, fewer surprises, and faster response - all directly in the emnify portal.
Example use cases
- Notify operations instantly if a Device gets blocked cause of Monthly Limit reached;
- Warn support when a device exceeds its daily SMS Limit;
- Receive instant alerts when Monthly Threshold is passed earlier then expected;
Get started (3 steps)
- Go to Portal → Automations → Rules Tab;
- Create a new rule: pick an event, select the target devices;
- Add email recipients: save your rule and see it is live in the List.
💡 Tell us what events you need next
We’re building Automations together with our customers. Share your comments, request new triggers, and leave feedback.
→ →Leave feedback here ← ←
# What’s next
We’re just getting started. In the coming months you’ll see:
- More trigger events;
- The ability to configure your own custom events (e.g., daily data thresolds);
- Workflow actions that run automatically when a trigger fires;
Automations will continue to evolve into a powerful control layer for your IoT business.
Newly created
IPsec VPN
Cloud Connect integrations will now be able to use any IP address range across the entire private IP address space (RFC1918) except for the IP address ranges:- assigned to devices (see https://docs.emnify.com/how-tos/add-ip-address-spaces, the Updatedtab),
- used by other Cloud Connect integrations of the same organization.
When using both Cloud Connect and OpenVPN, then avoid assigning subranges of 10.64.0.0/10 (e.g. 10.110.0.0/16) to CloudConnect. OpenVPN clients get private IP addresses assigned in 10.64.0.0/10 but, in this example, 10.110.0.0/16, being more specific (longer prefix) will be routed to Cloud Connect. If in doubt please contact the emnify support.
The same statement applies to
TGW Attachment
Cloud Connect integrations created in eu-west-1, eu-central-1, eu-central-2, us-east-1, sa-east-1, ca-central-1 and ap-southeast-1. TGW Attachment integrations created in eu-west-2, eu-west-3, eu-south-1, af-south-1, ap-southeast-2, us-west-1 on the other hand are limited to /22 CIDRs and additional availability checks.You can now permanently delete SIMs from Portal.
Key Benefits
- deleting SIMs avoids unnecessary signaling trafficwhich while not visible in your costs, puts a strain on the network and impacts our roaming partnerships
- deleted SIMS will be removed from the Portal making it faster to find the SIMs you are looking for
- API and Portal performancewill improve the less SIMs you have in your account
How to use the feature
- go to the Connected DevicesPage
- filter and select the devices and SIMs you want to delete
- go to More>Delete devices
- select Delete device and assigned SIM
If the SIM is not assigned to a device - you can also delete the SIMs within the SIM Inventory.
- go to the SIM Inventorypage
- filter and select the SIMs you want to delete
- click on Delete SIMSin the upper bar
- confirmthe deletion
When you delete a SIM, the SIM will receive an SMS that terminates it and prevents further network activity. The SIM cannot be used afterwards. By removing SIMs that are no longer in use, you help us maintain an efficient, fair network environment for all your and other customers' devices.
improved
User Interface
Events
Event Log Updated: Enhanced Troubleshooting & Visibility
We’ve supercharged the Event Log across Dashboard, Device Details, and SIM Details views to give you deeper insights, transparency, and faster problem-solving capabilities.
🎛️ Powerful New Filtering
- Now you can instantly narrow log entries by Event Type, Date, Country, Network, and RAT - no more endless scrolling or page-hopping to find what matters.
- Distinguish high-priority eventsfrom lower-severity entries, so you can focus on what needs your attention most.
⏳ Extended Historical Reach
- Up to 3-4 weeks back:Easily set your filters to view any specific event up to 30 days in the past.
🆕 Expanded Data Columns
- ICCID and Tags columns are now in logs, giving you immediate context on which SIM card and custom tag relate to an event.
⚙️ Fully Customizable Tables
- Select which columns you want to see - and in what order - for both the General Event Log and the Device/SIM Details log.
- Save distinct column configurationsfor your company-wide dashboard versus per-device/SIM details.
We hope these updates make it significantly easier to pinpoint, analyze, and resolve connectivity events. As always, for more details check our product docs.
We’re excited to announce a new time-saving feature in the SIM WebShop!
You can now automatically configure your SIMs and create devices during the ordering process—no manual setup required after delivery.
Key Benefits
- SIMs show up in your account already when they are shipped
- Devices are created automatically with your configuration
- Skip post-delivery setup via BIC1/BIC2 registration codes
How to use the feature
- New “Set up your SIMs” step in the checkout process in the SIM Webshop
- Pre-assign names, tags, service policies, and coverage profiles to your SIMs
- Optional IMEI lock and IP address settings
- SIMs are delivered in your chosen status: Factory Test Mode (if you have this feature enabled) or Disabled
You can opt out of this feature during the purchase process using the toggle, and you can still manually configure SIMs if you prefer.
Effective June 30th, the Yoigo network in Spain will not longer be accessible. Yoigo has been acquired by Orange Spain and the merger is now complete.
This change will have no impact on service costs or overall coverage in Spain, as alternative networks—Movistar, Orange, and Vodafone—will continue to be available
Introducing
Data Limit Extension
feature, making it easier to adjust device data limits mid-month and keep devices connected, even if they’re blocked or nearing their limit.
What’s New
The new Data Limit Extension feature provides several key benefits:
- Individual Device Limit Increase:You can now extend or increase the data limit for individual devices, rather than modifying the service policy.
- Restore Connectivity:Extending the data limit for a device that was blocked due to reaching its cap will automatically restore its connectivity.
- Temporary Extension:The extended data limit is applicable only for the current month. At the beginning of the next month, the limit automatically reverts to the data limit configured in the device's currently assigned service policy.
How to use the feature
To extend a device’s data limit, follow these steps:
- Navigate to Connected Devices.
- Select the specific device you wish to manage and access the device details page.
- Go to the General tab.
- Under the Statussection, within theServicessubsection, clickExtend limit.
- On the following screen, you can modify the proposed new limit value if required. Click the Extend limitbutton to apply the increase.
- You can track your actions in Reports > Overview current month. Scroll down toDevice Limit Extension Overview
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