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Changelog

Follow up on the latest improvements and updates.

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improved

User Interface

Automatic invoice email delivery for SIM orders 💾

We’ve updated the SIM ordering flow so that SIM invoice PDFs are automatically emailed to your "Invoice Address" when an order is completed, no matter which user placed the order.
Whats new
Once a SIM order is completed, we automatically send an invoice copy (PDF) directly to:
  • the Invoice Address registered in the portal, or
  • the Invoice Address entered/edited during checkout.

improved

User Interface

Events

Event Log improvements for auditing

We’ve improved the Event Log to
better support auditing of SIM management activities.
For key SIM-related actions, the Event Log now shows
who performed the action
, making it easier to understand changes at a glance and answer questions like “Who suspended this SIM?”.
What’s new
For critical SIM management actions, the Event Log now includes the executing user. You’ll now see “Action performed by” for major actions such as:
  • SIM deletion / released / assigned
  • Endpoint enabled / disable
  • SIM registration / activation / suspension / factory test
image

new

User Interface

API

Guides & Videos

Unified Developer Documentation Platform [New]

We’ve rebuilt our entire developer documentation experience into a single platform – including the REST API, GraphQL API, SDK references, product guides, and onboarding tutorials. Everything is now easier to find, navigate, and use, no matter where you are in your development workflow.
What’s new
  • All-in-one platform:
    API references, SDKs, tutorials and product guides now live together in one place.
  • Modern API reference:
    Powered by Fern, replacing the legacy Swagger experience with a faster, cleaner API explorer.
  • Smarter navigation:
    Unified search and topic-based structure that makes endpoints, examples and concepts more discoverable.
  • Instant feedback & analytics:
    Tell us what’s missing or unclear directly on any docs page.
Deprecation notice
The old Swagger-based API documentation is deprecated and will be fully removed by end of January 2026. Please update any bookmarks or references to the new platform.
Explore the new docs
Developer-Docs-Gif-Round-2

new

User Interface

API

Advanced Tag management functionality now available

We’ve just released Advanced Tags, a
full redesign of the Tags experience in both the UI and API
. This update makes it much easier to organize large device fleets, keep data consistent, and power automations based on tags.
What’s new
  • Tag list with counters:
    see a central list of all tags in the workspace, with device counts.
tag-management-counter
  • Bulk tag creation & removal:
    add new tags by selecting them, or remove tags by deselecting them from multiple devices.
tag-management-bulk
  • Central tag editing:
    change tag names and tag label colors in one place for multiple devices at once.
tag-management-edit
  • Improved search & filtering:
    multi-tag search with Exact combination (AND) toggle.
tag-management-filter
  • Automations with tags:
    use tags as automation targets; device counts auto-update as tags change, plus never more typos while typing tag names.
Screenshot 2025-11-26 at 10
  • Tags in reports filtering:
    consistent tags filtering with exact combination and list of all tags available inside your workspace is supported by embedded reports
tag-management-report (1)
  • New Tags API:
    designed to support multiple new capabilities.
Screenshot 2025-11-26 at 10
Impact on your existing setup
  • All your existing tags and tag assignments remain intact
  • Your existing automations and reports that use tags continue to work, now benefiting from the improved tag handling
  • There is no action required to start using the new UI features – they are live in your workspace today
Important: The old string-based tag usage in endpoints API will be deprecated in the coming year. Nothing changes for your existing integrations today, but we recommend planning a migration to the new API. We’ll share a dedicated announcement with timelines, migration guidance, and examples soon.
For more details please check our product docs.

new

Changes on emnify coverage

After a thorough review of the network setup in Taiwan (following various mergers) as well as the recent termination from Chunghwa, we corrected the list of available networks, i.e., removed:
The impacted networks are:
  • Taiwan - Chungwa (TWNLD)
  • Taiwan - APGT (TWNGT) – acquired by FarEasTone and 2G sunsetted
  • Taiwan – T-Star (TWNTG) – acquired by TaiwanMobile
The connectivity service in Taiwan will continue to be supported through FarEasTone (TWNFE).

new

Network Coverage

Network Connectivity in Russia

As informed by our roaming partners, a new connectivity restriction has been introduced in Russia affecting all foreign SIM cards entering the country.
According to our partners, any foreign SIM that registers activity within Russia will experience a mandatory 24-hour mobile internet blackout. During this period, affected SIMs will not be able to connect to any mobile network. After 24 hours, normal connectivity is expected to resume automatically.
Based on our experience, we have observed some deviations from the 24-hour rule, and services may remain intermittent even after the initial blackout period.
To minimize operational disruptions, we recommend adjusting device behavior as follows:
  • Avoid aggressive reconnection attempts: Devices should not continuously retry network registration during the first 24 hours, as all attempts will be rejected.
  • Implement delayed reconnection logic: If devices enter sleep mode or follow retry schedules, ensure they attempt to reconnect after at least 24 hours from initial activity in Russia.
We are monitoring the situation closely with our roaming partners and will provide updates as soon as more information becomes available.

improved

User Interface

Embedded Reporting Infrastructure Release: Faster, Safer, Smarter Analytics

We’ve officially launched our new embedded reporting infrastructure to supercharge your analytics experience with speed, security, and flexibility.
  • Performance Boost
    : Faster query execution across embedded dashboards and reports - delivering insights with less waiting time.
  • Enhanced Security
    : Enhanced safeguards to keep sensitive reporting data secure and trusted.
  • Expanded Data Access
    : Export more data at once with higher row limits than before - up to 500k lines.
  • Flexible Export Options
    : Support for additional export formats to fit your workflows such as Excel, CSV and image.
Go to the
Reports tab
and explore new Embedded reporting. In case of any questions leave feedback in Canny or if you have thoughts to share, reach out to your CSM or write to success@emnify.com.
superset02

new

User Interface

API

Events

Automations [New]: Never miss a critical connectivity event again

Get real-time alerts right inside the portal - no third-party tools required.
What you can do
  • Create Automations on
    key connectivity events
  • Start from 3 preselected events
    , including Monthly Data Usage Thresholds, Daily SMS limit, and Device Blocked [Monthly Data Limit Reached].
  • Receive
    instant email alerts
    with ready-to-use templates and recipient validation to prevent spam and typos.
  • Work in a dedicated Automations area with a
    simple Rules builder.
  • Event logs with full transparency
    : configurable columns, plus filtering by event type, time, country and etc. to quickly pinpoint the events that matter most.
With Automations, you gain real-time visibility, fewer surprises, and faster response - all directly in the emnify portal.
Example use cases
  • Notify operations instantly if a Device gets blocked cause of Monthly Limit reached;
  • Warn support when a device exceeds its daily SMS Limit;
  • Receive instant alerts when Monthly Threshold is passed earlier then expected;
Get started (3 steps)
  1. Go to Portal → Automations → Rules Tab;
  2. Create a new rule: pick an event, select the target devices;
  3. Add email recipients: save your rule and see it is live in the List.
Create your first rule now
💡 Tell us what events you need next
We’re building Automations together with our customers. Share your comments, request new triggers, and leave feedback.
→ →Leave feedback here ← ←
# What’s next
We’re just getting started. In the coming months you’ll see:
  • More trigger events;
  • The ability to configure your own custom events (e.g., daily data thresolds);
  • Workflow actions that run automatically when a trigger fires;
Automations will continue to evolve into a powerful control layer for your IoT business.
Automations-Rule

new

Cloud Connect - Extended address space, longer prefixes and Default Route

Newly created
IPsec VPN
Cloud Connect integrations will now be able to use any IP address range across the entire private IP address space (RFC1918) except for the IP address ranges:
When using both Cloud Connect and OpenVPN, then avoid assigning subranges of 10.64.0.0/10 (e.g. 10.110.0.0/16) to CloudConnect. OpenVPN clients get private IP addresses assigned in 10.64.0.0/10 but, in this example, 10.110.0.0/16, being more specific (longer prefix) will be routed to Cloud Connect. If in doubt please contact the emnify support.
The same statement applies to
TGW Attachment
Cloud Connect integrations created in eu-west-1, eu-central-1, eu-central-2, us-east-1, sa-east-1, ca-central-1 and ap-southeast-1. TGW Attachment integrations created in eu-west-2, eu-west-3, eu-south-1, af-south-1, ap-southeast-2, us-west-1 on the other hand are limited to /22 CIDRs and additional availability checks.

new

Delete SIMs to avoid unnecessary network congestion

You can now permanently delete SIMs from Portal.
Key Benefits
  • deleting SIMs
    avoids unnecessary signaling traffic
    which while not visible in your costs, puts a strain on the network and impacts our roaming partnerships
  • deleted SIMS will be removed from the Portal making it faster to find the SIMs you are looking for
  • API and Portal performance
    will improve the less SIMs you have in your account
How to use the feature
  • go to the
    Connected Devices
    Page
  • filter and select the devices and SIMs you want to delete
  • go to
    More
    >
    Delete devices
  • select
    Delete device and assigned SIM
SIM_delete
If the SIM is not assigned to a device - you can also delete the SIMs within the SIM Inventory.
  • go to the
    SIM Inventory
    page
  • filter and select the SIMs you want to delete
  • click on
    Delete SIMS
    in the upper bar
  • confirm
    the deletion
When you delete a SIM, the SIM will receive an SMS that terminates it and prevents further network activity. The SIM cannot be used afterwards. By removing SIMs that are no longer in use, you help us maintain an efficient, fair network environment for all your and other customers' devices.
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