You can now permanently delete SIMs from Portal.
Key Benefits
  • deleting SIMs
    avoids unnecessary signaling traffic
    which while not visible in your costs, puts a strain on the network and impacts our roaming partnerships
  • deleted SIMS will be removed from the Portal making it faster to find the SIMs you are looking for
  • API and Portal performance
    will improve the less SIMs you have in your account
How to use the feature
  • go to the
    Connected Devices
    Page
  • filter and select the devices and SIMs you want to delete
  • go to
    More
    >
    Delete devices
  • select
    Delete device and assigned SIM
SIM_delete
If the SIM is not assigned to a device - you can also delete the SIMs within the SIM Inventory.
  • go to the
    SIM Inventory
    page
  • filter and select the SIMs you want to delete
  • click on
    Delete SIMS
    in the upper bar
  • confirm
    the deletion
When you delete a SIM, the SIM will receive an SMS that terminates it and prevents further network activity. The SIM cannot be used afterwards. By removing SIMs that are no longer in use, you help us maintain an efficient, fair network environment for all your and other customers' devices.