Offline/attached status as an event
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Jonathan McNamee
I would like to set up an alert notifcation should a sim cad go offline. The is a ZAP to have a trigger on an offline sim but i cant seem to see any evidence in the event logs when a sim goes offline or into attached state. I dont fully understand the attached state either, it registers as attched to a device but is offline.
In summary we have IoT sytem that can suffer from power outages or are turned off during certain activities onsite so a notifaction of loss of comms would be great.
Unless there is already a feature to do this that i am not aware of?
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Christian Henke
Hi Jonathan - identifying when a device is offline is a little tricky and depends on your use case and device behaviour. There is in the Datastreamer the event - and in Zapier the trigger called "PDP delete". This usually indicates that the device or network has closed the data session - and before being able to send again data the devices needs to do a PDP create event/trigger. When devices suffer a power outage - they are may be not able to send this event.
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Jonathan McNamee
Christian Henke: Hi Christian, thanks you for the repsonse i will try this as i have seen that in the events tables. Ill let you know how it goes. Do you have any idea what sort of time delay to expect between no data sent (offline) and PDP Delete?