Change/Add Roles
planned
E
Emanuele Panarelli
Currently there is only the ability to select three roles Admin, User and Viewer. I would request the ability to be able to manage the creation of roles with more granular permissions or to request that you create new roles that would allow us to be able to better separate the permissions of the various internal departments and users.
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E
Emanuele Panarelli
I completely agree with Rafael’s point.
In my opinion, the best solution would be to let organizations manage permissions based on the specific actions that can be performed on the platform (similar to the current Admin capabilities but broken down into granular actions).
Alternatively, it would already be very useful to have predefined technical roles, for example:
a Technical role able to configure integrations, subnets, etc. without full Admin rights,
a SIM/Device Management role focused only on managing SIMs and devices,
a Billing role dedicated to financial teams without access to technical resources,
and finally a Viewer role as Rafael suggests, but restricted from accessing billing information.
This would allow companies to properly separate duties across departments.
Pasha
planned
Hi Emanuele Panarelli , Rafael Alves and everyone upvoted this request.
I’m excited to share an update with you: we are currently working on a Proof of Concept for improving permission management.
To help us prioritize the most valuable granular permissions for our clients, I’d love to hear your input. Would you be interested in speaking with our product team about the roles you feel are missing and the permissions you’d like to see enabled?
If this request is still relevant for your business, please leave a comment here, and I’ll reach out to you personally to coordinate next steps.
R
Rafael Alves
This should be a good/important feature to improve management of users.
For now users with Observer roles are capable to see billing informations and so on. We should have roles focused on Technical people with no access to billing or Organization infos for example, maybe a Billing role to allow people from financial team get some infos if needed but with no possibility to see or change device infos, etc etc.
Maybe best way to achieve it was simply create the possibility to custom roles, and then Organization can combine options as their needs allowing for example just see some resource (read only) or manage some resource (readWrite)