Portal show attached when the SIM is Connected (Online)
C
Christopher
The Emnify portal (in device details) occasionally shows that the sim is attached but not online when it is actually connected (online) and reachable remotely
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Pasha
Hi Christopher. Let me try to clarify why it shows attached status. The connectivity status of an endpoint has 4 different options to display:
- Online: Device is transmitting or can transmit data through a data tunnel.
- Attached: Device is attached to a network but has not established a data tunnel.
- Offline: Device isn’t attached to a network.
- Blocked
We decided some time ago to separate those statuses.
By the way, more details about portal and its functions can be found in our documentation here: https://docs.emnify.com/.